*The following TERMS and CONDITIONS apply to any claim made by you in connection with the best rate available guarantee.
1. Your reservation must have been made through Rimonim Hotels Israel website www.rimonimhotels.com/
The best rate available guarantee does not apply to the following rate types:
Rates that are not publically available, such as negotiated corporate or group rates.
Discount rates offered only to members of groups or individuals who meet previously-specified criteria including seniors, Government employees or Club members.
Rates negotiated for stays extending beyond 30 nights.
Rates available on auction websites.
Rates available on websites that do not disclose the hotel brand until the reservation is completed.
2. The lower rate must be found and a claim must be placed to a Rimonim Hotels Israel reservations office within 24 hours of the booking of your reservation with Rimonim Hotels Israel and must be for the same hotel, room type and reservation dates. The same cancellation and advance purchase policies and other terms and conditions governing the rates must apply.
In addition, all claims must be submitted at least 72 hours prior to check in.
3. Rimonim Hotels Israel will verify the lower rate and will notify you of the results within 48 hours of your claim.
4. The general public must be able to reserve the lower rate and it must be verifiable by Rimonim Hotels Israel. If you have booked a lower rate through a non- Rimonim Hotels Israel Website, Rimonim Hotels Israel is not responsible for any fees or other costs incurred due to cancellation of the reservation.
5. Rate comparison will be made net of any taxes, gratuities, or any other fees associated with the room rate, and the lower rate must still be available at the time Rimonim Hotels Israel validates the claim. Rate disparities solely attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee.
6. When a claim covers multiple nights, the rates will be compared for each night separately.
7. Reservations made within 24 hours of arrival.
8. The best rate available guarantee is void where prohibited by law. Rimonim Hotels Israel reserves the right to modify or cancel its best rate available guarantee policy at any time without prior notice. If you have any questions about Rimonim Hotels Israel best rates available guarantee, please contact us Via Rimonim Hotels Israel Best Rate Guarantee Form.